Choose the next conversation
Hail concerns, displaced materials, temporary protection and documentation are different requests. Use the related pages to describe the specific issue. If temporary protection is your priority, call to confirm whether help is available rather than relying on a email as a dispatch request.
Keep a factual record
Retain original photographs and notes about your own property. Ask how findings, proposed repairs and optional work will be separated. Keep records of actual findings and discuss coverage questions directly with your insurer.
Bring the right details to the conversation
Include the full property address, the building involved and the outcome you want to discuss. Mention access restrictions and any prior work relevant to this request. You can explain what you see from the ground or inside; you do not need to climb onto the roof to complete an inquiry.
Before authorizing work, review the proposed materials, exclusions, cleanup and process for approving changes. Availability, appointment details and any written product or workmanship terms must be confirmed directly. An estimate request starts a conversation and does not book an appointment.
Questions about this request
Does reporting storm damage book emergency service?
No. Call to confirm availability and next steps. No immediate dispatch or response time is promised.

