Build a timeline
Record the room, the visible location and when moisture appeared. Note whether the observation is new or recurring and mention prior roof work. Use existing photos or safe observations from inside and at ground level, rather than climbing onto the roof to gather evidence.
Ask what the assessment can establish
Discuss access needs and the limits of the proposed investigation. Request a distinction between observed findings, possible causes and work recommended to confirm or address them. Interior damage and other building systems may require separate consideration.
Bring the right details to the conversation
Include the full property address, the building involved and the outcome you want to discuss. Mention access restrictions and any prior work relevant to this request. You can explain what you see from the ground or inside; you do not need to climb onto the roof to complete an inquiry.
Before authorizing work, review the proposed materials, exclusions, cleanup and process for approving changes. Availability, appointment details and any written product or workmanship terms must be confirmed directly. An estimate request starts a conversation and does not book an appointment.
Questions about this request
Is detection the same as repair?
No. Ask whether the proposed visit covers investigation only or also includes an agreed repair scope.

